Returns

Our policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If an item has an issue breaks or fails on account of materials or craftsmanship after the 30 day period, we will repair it. This does not apply to abuse or extreme cases of neglect.

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)

After received the returned product, we will send you an email to notify you that we have received your returned item. then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at : contact@novelasmaspro.com

Exchanges (if applicable)

• We only replace If your item arrives damaged.We only replace If an item breaks or fails on account of materials or craftsmanship we will repair it or you shoose replace.
• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: contact@novelasmaspro.com

Shipping
You will be responsible for paying for your own shipping costs for returning your item.